30 Day Return/Exchange Policy
Return Material Authorization number must be issued before any returns or exchanges can be made. We will not accept any returns without a RMA number. Please write this number clearly on the outside of the returning package. All returns must be received by Challenger Mods within 30 days from date of shipment. The RMA Number does not imply a replacement or refund, but only that Challenger Mods will inspect the merchandise based on your the issue you may have. RMA's must be sent freight prepaid and insured by you. A copy of your invoice along with a written explanation and a contact phone number must be in the box. It is the responsibility of the customer/installer to verify the size and application of the parts before installation. In order for a returned itemts original condition and returned in original packaging. No return or exchange on merchandise that shows signs of having been installed, mounted, or scratched will be allowed. All returns are subject to a 20% restocking fee.
Claims for missing, lost or damaged packages must be made within 48 hours of receipt of shipment.
No cancellations, refunds, or exchanges on special order items or custom order items will be allowed.
There are no fees for orders that are cancelled due to a part being out of stock. Orders that have been processed and not shipped are subject to a 10% processing fee.
Limited Warranty - Challenger Mods warrants that products sold hereunder, if maintained and operated under normal conditions, shall be free from any defects in materials and workmanship for a period of one year from the date of purchase, unless otherwise noted. No labor or inconvenience may be included in any claims. Please note, if the item is tested and found not to be defective, the customer will be charged a $5.00 fee to reship the item , we encourage you to trouble shoot any problem you may be having before sending an item back. Some items may have longer manufacttures warranties. Customer is responsible for all return shipping charges. Please include a written explanation and a contact number along with return. No warranty will be valid if the defect was caused by customers abuse or mishandling.
All merchandise sold by Challenger Mods is only subject to manufacturers warranty, if any, and are subject to submission to the manufacturer for approval for repair or replacement. Customer, will be responsible for shipping and handling fees.
Unless otherwise noted, all items are NOT DOT approved and are only for off road or show use. Use of the products may be regulated or prohibited in the area you live in, please check with the laws before installing.
Challenger Mods is not liable for any consequential or incidental damages whatsoever. Challenger Mods liability is limited to replacement of the item(s) purchased.